Music Audience Exchange wants to get musicians paid

In the late 1990s, Volkswagen approached the music label Rykodisc with a proposition. They wanted to take the music of a then-obscure singer-songwriter from the company’s catalog and use it as the soundtrack to an ad for their new Cabriolet.

The artist was Nick Drake and, though I’m not sure how well the car sold, the ad (VW’s first online) became iconic and brought a resurgence of interest for the long-dead musician. It also became a model for how music and advertising could be paired in a way that exposed audiences to new (or obscure) music rather than relying on proven hits and hit makers.

 

Now, one of the architects of that success, Rykodisc’s former president, George Howard, has partnered with Nathan Hanks, the co-founder and chief revenue officer at online marketing firm ReachLocal, to create a systematic way to pair brands and artists.

The company, Dallas-based Music Audience Exchange (“MAX”) has raised $6 million in new financing led by MATH Venture Partners and KDWC Ventures. Additional investors include G-Bar Ventures and Gregg Latterman, the founder and chief executive of Aware Records.

Their idea is to bring talented local bands to the attention of national and international brands that are looking to target certain demographics that follow artists who haven’t quite broken into the mainstream yet.

While successful musicians can still become pretty freaking rich in the business, it’s getting harder for bands to get the exposure to take their careers from barroom buskers to top-selling artists. The proliferation of tools to make music more accessible and easier to produce and the methods of online distribution have fractured the industry.

In fact, there’s more music that has never been played on Spotify once than there are played songs, according to Hanks (for a taste, check out Forgotify).

Meanwhile, the loss of the CD business and the advent of streaming has hit musicians and record labels in different ways. Executives at startups contend that labels aren’t interested in doing A&R as much as they’re using their marketing skills on artists and bands that have already broken through with some kind of following.

In some cases, artists are foregoing the studio machine altogether, like Chance the Rapper, who has built a successful career on the back of three (amazing) mixtapes.

 

Chance and musicians like G Eazy have managed to build careers outside the studio system and develop followings — but not all musicians are so lucky.

Indeed, Hanks’ own family of musicians provided an example for the nearly 40-year-old serial entrepreneur of what can go wrong. “I always watched the music industry, wondering why the gatekeepers of the industry worked the way they did.”

That sense, which lingered, that the musicians were missing out on a vital market opportunity crystallized after Hanks launched his own marketing company. “I saw how [internet] search and display [ads] dominated the digital landscape, but brands needed more storytelling capabilities and [they] had no way to reach back and get content,” says Hanks.

Musicians embody the art of storytelling, with rags to riches stories, or tales of perseverance that are tailor-made for the brand experience, he says.

And so, in 2013, after taking ReachLocal public and seeing its acquisition by Gannett, Hanks was ready to start something new. MAX was created the following year.

 For Hanks, and his co-founder Howard, MAX sits at the intersection of three major trends. One is the desire among consumers to move away from the basic product pitch while they consume content; the second is the rise of digital music platforms that have eaten into revenues at labels; and the third is the proliferation of publishing tools that have created incredible opportunities to make and distribute music, but have completely overwhelmed fans.

Using similar tools to the ones that Hanks worked on at ReachLocal, MAX can identify more than 200 different demographic categories of fans for any of the 2.4 million musicians that the company tracks across 765 different genres.

Brands like Ford, Twix, Dr. Pepper and others can reach out to the company with a prospective campaign to reach a particular audience (like bitter, 40ish reporters who would like to wallow in their cynical misanthropy). MAX then identifies artists that this particular demographic cares about, and that fit the budgetary bill for how much the brand is willing to spend; then the company tries to match the two together.

Sponsorships typically include commercial exposure in ads, backing a local or national tour and guaranteeing a certain number of rotations for the sponsored song.

The deal is only signed if the artists agree to the terms… And sometimes they don’t. One famous musician actually turned down a product sponsorship orchestrated by MAX because he was a bigger fan of a competing product in the same category. Artists that have benefited from the MAX platform include NEEDTOBREATHE, Leela James, Aaron Watson and the 2017 Grammy Nominee La Maquinaria Norteña.

Sometimes, the pairings are just serendipitous.

 

“My life is a series of disintermediating steps,” says Howard of his path through the music industry.

Beginning as a musician at Brown University and the founder of Slow River Records (which put out one of the soundtracks of my youth with Vivadixiesubmarinetransmissionplot), then as president of Rykodisc and as a teacher at the Berklee College of Music, Howard sees his trajectory as removing obstacles between musicians and money.

“The fewer things standing between the content creator and the content consumer, the better,” says Howard. “MAX is a coordinating agent,” he continues, “not a middle man. “It’s designed to coordinate and align values.”

Meanwhile, Hanks sees this applying to influencers of all stripes, from movie stars, to YouTube celebrities, to musicians, to actors.

It’s crazy that an influencer can build a following of 5 million on Facebook, but has to pay to pitch them.

“You’ve got the power of the brand to buy that audience… the power of the media company to deliver that audience, and the power of the artist to tell a story to that audience,” Hanks says of his system.

It could be the future and put more money into artists’ pockets. “This is the new era of patronage; where brands get behind artists,” Hanks says.

Hack of VP Pence’s personal email last year may have included state business

The vice president’s personal email was hacked last year, and it turns out that the hackers may have had access to official state business, which Pence reportedly conducted on it. But wait — put down the pitchfork (for now, anyway).

 

The facts are these: A public records request filed by the Indy Star showed that Pence indeed used his AOL account (Aol with lowercase letters owns TechCrunch, but it’s not really relevant) to discuss policy with his advisors and even FBI war-on-terror type business.

It must be said that there is no small amount of hypocrisy in that Pence, who was among the many politicians who loudly decried Hillary Clinton’s use of private email for state business, was himself using a private email for state business, but the situations are different in important ways.

Although using one’s personal email address for official communications is, generally speaking, a pretty bad idea, it’s not illegal. As was concluded in Clinton’s case, this shows irresponsibility, but is not any kind of criminal offense.

Pence also wasn’t handling documents with federal protections — classified or top secret, that sort of thing. Again, he shouldn’t have been handling any business via his AOL account, but what he did handle wasn’t hugely important.

The emails in question were filed and retained dutifully as required by Indiana law, which is accommodating of the fact that these things sometimes happen.

 Pence was also using a private email address, but wasn’t running his own private email server, which is an important distinction. Among other things, AOL’s service is subject to restrictions and authorities that could lawfully compel it to produce emails or records — difficult to enforce with a private server like the one the Clintons used. And that’s not getting into the security implications.

The hack (which the Indy Star also reported on) occurred in June, and Pence wasn’t chosen (publicly, anyway) to be Trump’s running mate until July. That the hack resulted in Pence’s contacts being spammed with requests for money suggests it was the kind of hacker who targets prominent rich people, not a state actor looking to mine Pence’s personal records for juicy details on the Indiana state executive.

Lastly, it really is standard practice in government to have a personal and official email, as well as a third for off-record communication. Sometimes these might not all be available, and it would be troubling to have a governor be unable to address an emergency because he left his Blackberry at the office. So the lines get crossed now and then, and the law is there not to prevent that, but to make sure that when it happens, it stays on the record.

Pence is on the right side of the law here, but, like many others, the wrong side of security best practices. And this combination of circumstances is exactly why: Public officials are targets, and it is irresponsible to allow state information to be put at risk through lax security. Pence deserves criticism for this embarrassing but luckily not particularly damaging lapse — but don’t get carried away.

Alcatel A5 LED, A3, U5 Smartphones and PLUS 12 Tablet Launched at MWC 2017

Alcatel has launched three budget-end smartphones, namely – Alcatel U5, Alcatel A3, the Alcatel A5 LED, and Windows 10 running Alcatel Plus 12 tablet at MWC 2017 in Barcelona. While the pricing of the smartphones or their availability has not been announced as of now, their specifications indicate that they will be priced competitively in the budget price segment.

Alcatel A5 LED, A3, U5 Smartphones and PLUS 12 Tablet Launched at MWC 2017

Coming first to the most exciting product out of the mix, the Alcatel A5 LED features the most powerful specifications among the three newly-launched smartphones but the highlight feature on the smartphone is its LED panel back that lights up with colours in different patterns. The LED back cover is removable and the company is also offering other cover options including a battery pack and a speaker back. The swappable covers are similar to the Moto Mods as can be seen in Moto Z smartphones – such as the new Edge Moto Mod with a wraparound LED light for notifications. Interestingly, the LED back cover can also provide users notifications and its functionality can be controlled by a dedicated app.

The Alcatel A5 LED smartphone runs Android 6.0 Marshmallow, sports a 5.2-inch HD touchscreen display, and is powered by a 1.5GHz octa-core Mediatek MT6753 SoC coupled with 2GB of RAM. The phone comes with 16GB of internal storage, which is expandable via microSD card.

In terms of optics, the Alcatel A5 LED packs an 8-megapixel primary camera on the rear and a 5-megapixel camera at front for clicking selfies. The smartphone features a 2800mAh battery. In terms of connectivity options, the A5 LED offers Cat.4 LTE, Micro-USB, Wi-Fi b/g/n, GPS, and Bluetooth 4.2.

“With the A5 LED, Alcatel is delivering new fun features, like light-up notifications and unique LED cover patterns and themes you create yourself, as well as an enhanced multimedia experience and more ways to take and share selfies, ideal for people who value having fun and letting their personality shine,” William Dowie, portfolio management director at Alcatel, was quoted as saying in company’s release.

Moving on to the Alcatel A3 smartphone, termed by the company as the “Most Affordable 5-inch HD Smartphone”, the device runs Android Marshmallow. The smartphone sports a 5-inch 720p display and is powered by a 1.2GHz quad-core processor coupled with 1.5GB of RAM. The A3 comes with 16GB of inbuilt storage, which is expandable via microSD card.

In terms of optics, the smartphone comes with a 13-megapixel rear camera and a 5-megapixel camera at front. The Alcatel A3 houses a 2460mAh battery. Interestingly, the smartphone comes with front-facing speakers and a fingerprint sensor, which is notably missing from A5 LED.

Coming finally to the Alcatel U5 smartphone, the device runs Android Marshmallow. The smartphone sports a 5-inch 480p display and is powered by a quad-core 1.1 GHz processor coupled with just 1GB of RAM. The Alcatel U5 comes with 8GB of built-in storage. The device sports a 5-megapixel rear camera.

Alcatel has also announced its Windows 10 2-in-1 PLUS 12 tablet. The device packs an 11.6-inch full-HD IPS display and measures 284x175x7.9mm. The tablet is powered by an Intel Celeron N3350 processor coupled with 4GB of RAM. It comes with in an unusual 32GB eMMC + 32GB embedded microSD storage configuration. The storage is expandable up to 128GB via microSD card.

The Alcatel PLUS 12 houses a 26.8WHr battery and offers connectivity options including USB Type-C, a 3.5mm audio jack, and a Micro-HDMI port. Interestingly, the company has also introduced a keyboard accessory for the tablet that connect via pogo pins.

The keyboard is powered by a separate Qualcomm MDM9207 SoC coupled with plus 128MB of RAM. The accessory also houses a 2580mAh battery and features a full-size USB-A port for connectivity. PLUS 12’s innovative detachable 4G LTE keyboard serves as a Wi-Fi hotspot for up to 15 devices.

“With the A5 LED, Alcatel is delivering new fun features, like light-up notifications and unique LED cover patterns and themes you create yourself, as well as an enhanced multimedia experience and more ways to take and share selfies, ideal for people who value having fun and letting their personality shine,” William Dowie, portfolio management director at Alcatel, was quoted as saying in company’s release.

As mentioned before, the pricing and the availability of the devices has not been shared by the company as of now.

Airtel Announces ‘War on Roaming’ With Free Incoming Calls, No Outgoing Premium

Bharti Airtel on Monday announced revisions to its domestic and international roaming charges. With the new announcement, Airtel will stop charging for incoming calls while roaming across India. Additionally, the company says that it will stop asking for premium charges on outgoing calls while roaming. For international roaming starting April 1 2017, the company says it will offer customers protection from bill shocks.

Airtel Announces 'War on Roaming' With Free Incoming Calls, No Outgoing Premium

Airtel said that call charges have been reduced by up to 90 percent to as low as Rs. 3 per minute on international roaming while data charges by up to 99 percent to Rs. 3 per MB across popular roaming destinations.

The company in a press statement announcing new roaming revisions calls it “Death of National Roaming” where it will offer free incoming calls and SMS. Airtel also claims no bill shocks while roaming overseas where the company will start automatically adjusting daily billing to the price of basic one day pack even for customers who don’t buy a roaming pack.

The telecom company further talking how the new international roaming pricing works explains that if a customer is travelling to the USA without a roaming pack and hits the threshold of Rs, 649, which is also the price of the one day pack for the USA, the customer will be automatically moved to the one day pack with free incoming calls/SMS, 100 India and local country outgoing minutes, 300 MB data and other benefits. Similarly, customers traveling to Singapore will be moved to one day pack when they touch Rs. 499.

Commenting on the announcement, Sunil Bharti Mittal, Chairman, Bharti Airtel said, “At Airtel, we are changing the international roaming paradigm, which will allow our customers to take their number to every corner of the world. As an industry, operators across the world must collaborate to remove the cost barrier to roaming and offer customers the convenience of staying connected without the fear of exorbitant bill charges.”

The iPhone 7 deal that took Black Friday by storm is back (and this time it’s cheaper)

If you’re looking to pick up a new iPhone 7 handset this month, Mobiles.co.uk has prepared a little present for you. The UK’s biggest online phone retailer has resurrected the iPhone 7 deal that took Black Friday by storm back in November and not only that, it has also slashed an extra £25 off the upfront cost.

  • The best iPhone 7 deals in February 2017

We’ve had a look around and this is without doubt the best iPhone 7 deal out there at the moment. In fact, no other deal appears to come close.

The next best deal out there appears to be this one , also at Mobiles.co.uk and on the EE network, which costs £10 more and gets you just 1GB data instead of 5GB. So yeah, don’t go for that deal.

If you need absolutely loads of data, you could also look at this 24GB deal on Vodafone but that’ll cost an additional £74 over the two years – only really worth it if you’re going to be streaming a lot of media.

iPhone 7 mega deal in full:

iPhone 7 32GB | EE 4G | Unlimited calls and texts | 5GB  data |   £75 £50 upfront | £30.99 per month with free next day delivery
Use the voucher code SAVE25 to save an extra £25 on what was already the UK’s best iPhone 7 deal. That reduces the upfront cost to £50 and leaves you paying £30.99 per month for 5GB data and unlimited calls and texts. That amount of data is more than enough for 99% of people – you’d only need more if you’re planning to stream lots of music and video when not connected to wifi. Total cost over 24 months is £793.76

See the below table for a quick look at the next-best iPhone 7 deals currently available across all UK networks and resellers. Click the View all deals button to use our full price comparison tools!

Alt Twitter government accounts spring up to challenge Trump

Alternative facts and fake news, meet Alt-Twitter. In the last few days, a growing number of Twitter accounts have been started claiming to be the “alternative” or “rogue” voices of U.S. government workers and agencies.p1170191 1

It started with the brouhaha over tweets from two National Park Service accounts and the reaction to them from the White House.

An @AltNatParkSer account quickly sprang up claiming to be the “unofficial resistance team of U.S. National Park Service” and has to-date amassed 1.3 million followers — that’s three times as many followers and the legitimate @NatlParkService account.

The account says it’s run by environmental activists and journalists, not government workers, and that’s the case for many of the other alternative accounts that are now online.

Like the Alt US Forest Service, Rogue NASA, Alt CDC, and NOAA Uncensored, many of the tens of accounts appear to be set up by sympathizers to show support for science-focused agencies that are facing changes and restrictions under the new administration.

But not all.

Perhaps none is as daring as @RoguePOTUSStaff, which purports to come directly from the White House. It has been tweeting out overhead conversations and White House gossip to its 83,000 followers since Wednesday.

For anyone following presidential politics this week, it makes for juicy reading but — and this is important — no-one can say for sure whether any of it is real.

The bio on the account claims it is run by “the unofficial resistance team inside the White House,” but that’s all. The person or people running the account have been asked for verification but have declined to provide it.

It’s worth remembering that the fake news stories that rose to prominence during the election campaign were written in a way to confirm suspicions or beliefs that a group of the electorate already held, and the same can be said of the RoguePOTUSStaff Twitter feed if the audience is scared and skeptical liberals.

But the account holder does at least appear to have some knowledge of government affairs, writing on Friday that the account could be a “violation of Hatch Act.”

The Hatch Act is legislation that prohibits government employees from engaging in political acts while on the job.

For now, the alternative accounts don’t represent a big challenge to official outlets. The government’s U.S. Digital Registry lists 3,347 official Twitter accounts, so the resistance has some way to go.

Windows 10 Build 15019 may be about games, but its many bugs could spoil the fun

The gaming-focused Windows 10 Insider build that Microsoft promised earlier this week, with Game Mode, Beam livestreaming and other features, is rolling out—but with some game-breaking bugs, unfortunately.Windows 10 game bar beam broadcasting windows 10

What’s officially known as Build 15019 for the Insider Fast Ring also includes a number of more general improvements, including a version of Edge that will read your ebooks aloud and a better out-of-box experience, complete with voice actors to guide you through the process.

If you’re hoping to try out the new PC-centric Game Mode for yourself, though, be wary: Microsoft warned that unspecified “popular games” may experience crashes or black screens when loading, and clicking on certain elements in a Win32 game may cause it to be minimized (and therefore unplayable) unless killed. Even the new Game Mode will show up as OFF when in fact it’s enabled by default. Also, be aware of one download glitch: The issue Microsoft had with its progress bar is still there, so the download will still show “0% completed” even when it’s actually downloading.

“We recognize that this is painful for those wanting to try out the new gaming features announced this week,” Microsoft’s Insider chief, Dona Sarkar, wrote in a blog post. “We deliberated a lot on whether to release this build to Insiders with these issues; however we decided to go ahead and release it as we need feedback from Insiders on other areas of the OS.”

Windows 10 game mode

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Windows 10’s new Game Mode settings, which are designed to optimize your PC for gaming.

Build 15019 is specifically optimized for gaming, with new additions to both the Xbox One and Windows 10 platforms. (A separate build for Xbox Insiders should roll out today, with support for Screentime, a parental control that is already on Windows 10.) Our previous story outlined the new additions, but we’ll briefly recap them here:

a specific mode for the PC that minimizes the resources other background tasks have at their disposal, giving the game all of the resources your PC can spare. My colleague Brad Chacos has outlined what Game Mode does for your PC. The Windows Game Bar now supports 17 more games in fullscreen mode, including Battlefield 3, Call of Duty Black Ops 2, FIFA 14 and FIFA 17, Rocket League, and more.

Microsoft has consolidated gaming controls for Game Bar, GameDVR, and more into a Gaming section in Windows 10’s Settings.

Microsoft bought Beam and its livestreaming technology last year to take the games you’re playing on Windows 10 and the Xbox and broadcast them to others on the Internet. You’ll be able to trigger the Game Bar (Win + G) and show others how fast you can drive in Forza Horizon 3.

Windows 10 download bar

Microsoft

Action Center now keeps tabs on your games.

Microsoft also revealed a small additional convenience: If you buy a game from the Microsoft Store app, you’ll be able to track its download progress in the Action Center notifications. The company also fixed a bug that would crash the display controller if an Xbox controller was attached, and another that could cause the screen to flicker if a player used Alt + Tab to change focus to another window.

Having just reset a balky Surface Pro 4 that couldn’t get past Build 15002, I can confirm that the out-of-box experience that build introduced is excellent—and Build 15019 promises to improve on it even more. Setting up a new PC is now voice-driven: Cortana asks you the questions you’d normally have to be at your keyboard to answer. (For those who are unable to hear Cortana, there are now subtitles.)

Windows 10 out of the box experience

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Cortana will guide you through the new “Out of the box” setup experience,

With build 15002 and the latest build 15019, you can be working away at another PC while Cortana’s voice asks you if you’d like to accept the default options and other questions. It’s fun to holler “Yes!” and keep typing.

At one point during build 15002’s reset process, Cortana’s voice was replaced by a more robotic text-to-speech voice. That’s been fixed, with additional voice acting in place to maintain a consistent, pleasant tone. A bit of spit and polish has updated the UI, including the way in which you sign in with a Microsoft account. Windows Hello enrollment, which simply asks you to smile at the camera for a second or two, has also been updated.

I have sporadic issues at my home office where my Wi-Fi connection needs to be reset, requiring me to right-click my Wi-Fi icon on the Taskbar and launch the troubleshooter. For Build 15019, Microsoft’s grouped all of the Troubleshooter options inside Settings > Update & Security > Troubleshoot so you can see the complete list, including tools for resolving printer issues, Windows updates, Bluetooth, and more.

Windows 10 troubleshooters

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The collected Troubleshooters.

Build 15019 adds a number of other useful features, most of which don’t require that much additional explanation:

  • A new “read aloud” button in Microsoft Edge will read ebooks stored in Edge in 24 languages.
    Windows 10 Microsoft edge aloud

    Microsoft

    Edge’s new “read aloud” interface.

    Full-color emoji, on those sites that use them.Blue light support, which removes the blue colors your display produces late at night so as to help prevent insomnia. (Microsoft now calls the feature “night light.”)If you use the Hyper-V feature to create virtual machines, you can now resize the window and the guest OS will rescale the resolution appropriately.

The world’s largest solar farm contains 2.5 million solar modules

With the construction of the world’s biggest solar farm, India is taking a step toward its goal of generating 40 percent of its power using non-fossil fuels by 2030.solar farm

The farm, located in the southern Indian state of Tamil Nadu, spans 2,500 acres. That’s the size of 60 Taj Mahals. The project was funded by the Adani Group and cost $679 million. It can produce 648 megawatts of electricity. The world’s second-largest solar farm, in California, produces 550 megawatts.

“We have a deep commitment to nation-building. We plan to produce 11,000 MW of solar energy in the next five years, putting India on the global map of renewable energy,” said Gautam Adani, chairman of the Adani Group.

By 2022, the country hopes to power 60 million homes with the sun’s rays.

US tech industry says immigration order affects their operations

The U.S. tech industry has warned that a temporary entry suspension on certain foreign nationals introduced on Friday by the administration of President Donald Trump will impact these companies’ operations that are dependent on foreign workers.Trump inauguration

The Internet Association, which has a number of tech companies including Google, Amazon, Facebook and Microsoft as its members, said that Trump’s executive order limiting immigration and movement into the U.S. has troubling implications as its member companies and firms in many other industries include legal immigrant employees who are covered by the orders and will not be able to return back to their jobs and families in the U.S.

“Their work benefits our economy and creates jobs here in the United States,” said Internet Association President and CEO Michael Beckerman in a statement over the weekend.

Executives of a number of tech companies like Twitter, Microsoft and Netflix have expressed concern about the executive order signed by Trump, which suspended for 90 days entry into the U.S. of persons from seven Muslim-majority countries – Iran, Iraq, Libya, Somalia, Sudan, Syria and Yemen – as immigrants and non-immigrants. The Trump administration has described the order as a move to prevent foreign terrorist entry into the U.S.

Tech companies like Uber, Apple, Microsoft and Google are in touch with employees affected by the order, according to reports. Uber is working on a scheme to compensate some of its drivers who come from the listed countries and had taken long breaks to see their extended families and are now unable to come back to the U.S., wrote CEO Travis Kalanick, who is a member of Trump’s business advisory group.

“As an immigrant and as a CEO, I’ve both experienced and seen the positive impact that immigration has on our company, for the country, and for the world,” wrote Satya Nadella, Microsoft CEO, in an online post over the weekend. “We will continue to advocate on this important topic.” Netflix CEO Reed Hastings wrote in a Facebook post that “Trump’s actions are hurting Netflix employees around the world, and are so un-American it pains us all.”

The tech industry is also concerned about further moves by the government on immigration policy that could place restrictions on visas for the entry of people who help these companies run their operations and develop products and services. The H-1B visa program have been criticized for replacing U.S. workers.

Microsoft’s Chief Legal Officer Brad Smith said in a note to employees on Saturday that the company believes in “a strong and balanced high-skilled immigration system.”

About 150 Delta flights in the US canceled after systems outage

About 150 flights of Delta Air Lines in the U.S. were canceled and some others were delayed on Sunday on account of an IT systems outage, the airline reported.delta air lines aircraft

Delta said more flight cancellations were expected.

The IT systems outage at Delta is the latest of a number that have affected airline operations recently.

Delta reported earlier that its teams were working to fix quickly a systems outage that has resulted in departure delays and cancellations. It did not provide information on the systems issue that had caused the outage.

“Not all delays and cancellations are being reflected on Delta systems, including delta.com, the Fly Delta App, airport information screens or through our Reservations agents,” the airline said. It reported at 11:45 p.m. EST that a ground stop had been lifted.

The Federal Aviation Administration had earlier reported a ground stop for all Delta mainline and sub-carrier flights to domestic destinations. The agency cited “automation issues” at Delta and said international flights were not affected.

After the lifting of the ground stop, Delta CEO Ed Bastian apologized to customers affected by “this frustrating situation.” On Twitter and other social media, a number of flyers complained about the delays. Airports reported varying duration of delays of flights. At one point, Denver International Airport reported that Delta flights at the airport were “delayed an average of 90 minutes but still moving.”

Delta had reassured users that flights in the air remain unaffected, but added that some customers are experiencing delays upon landing, particularly at Delta’s hub airports. The airline is providing updates on its web site.

The airline faced an outage in August, when it said that a power outage in its operations center in Atlanta had affected its computer systems and operations worldwide, leading to flight delays.

Delta has 830 aircraft of which 644 are owned by the airline, while the rest are leased. It operates more than 15,000 daily flights including those by worldwide alliance partners, and serves 180 million customers each year. Rival United Airlines also reported an outage earlier this month, citing an IT issue.